Privacy Policy

Personal Data Processing Policy

1. General Provisions

This personal data processing policy is drawn up in accordance with the requirements of the “Personal Data Protection Law” and defines the procedure for processing personal data and measures to ensure the security of personal data by PE “Cargo Support” (hereinafter referred to as the Operator). The Operator considers the observance of human and citizen rights and freedoms in the processing of personal data, including the protection of privacy, personal and family secrets, as a primary goal and condition for its activities. This policy of the Operator regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator may receive about visitors to the website https://www.cargosupport.com.ua.

2. Basic Terms Used in the Policy
  • Automated processing of personal data – processing of personal data using computing technology;
  • Blocking of personal data – temporary suspension of personal data processing (except in cases where processing is necessary for personal data clarification);
  • Website – a set of graphical and informational materials, as well as software and databases, providing their accessibility online at https://www.cargosupport.com.ua;
  • Personal data information system – a set of personal data contained in databases and the information technologies and technical tools ensuring their processing;
  • Data anonymization – actions that make it impossible to determine, without additional information, the ownership of personal data by a specific User or another data subject;
  • Personal data processing – any action (operation) or set of actions (operations) performed with or without automation tools on personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data;
  • Operator – a state body, municipal body, legal or natural person that independently or jointly with others organizes and/or carries out the processing of personal data, as well as determines the purposes of personal data processing, the composition of personal data to be processed, and the actions (operations) performed on personal data;
  • Personal data – any information that directly or indirectly relates to a determined or determinable User of the website https://www.cargosupport.com.ua;
  • User – any visitor of the website https://www.cargosupport.com.ua;
  • Provision of personal data – actions aimed at disclosing personal data to a specific person or specific circle of persons;
  • Distribution of personal data – any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or at familiarizing an unlimited circle of persons with personal data;
  • Cross-border transfer of personal data – transfer of personal data to a foreign state, foreign government authority, foreign natural or foreign legal person;
  • Destruction of personal data – any actions resulting in the irreversible destruction of personal data without the possibility of further recovery, and/or resulting in the destruction of tangible carriers of personal data.
3. The Operator May Process the Following User Personal Data

Email address;

The website also collects and processes anonymized data about visitors (including cookies) using internet statistics services (Yandex Metrica, Google Analytics, and others). The aforementioned data in this Policy is collectively referred to as Personal Data.

4. Purpose of Personal Data Processing

The purpose of processing the User’s personal data is to inform the User by sending emails. The Operator also has the right to send notifications to the User about new products and services, special offers, and various events. The User can always opt-out of receiving informational messages by sending a message to the Operator’s email info@cargosupport.com.ua with the note “Unsubscribe from notifications about new products, services, and special offers.” Anonymized data collected through internet statistics services is used to gather information about Users’ activities on the website to improve the website’s quality and content.

5. Legal Basis for Personal Data Processing

The Operator processes the User’s personal data only if they are filled in and/or sent by the User independently through the special forms located on the website https://www.cargosupport.com.ua. By filling out the respective forms and/or sending their personal data to the Operator, the User agrees with this Policy. The Operator processes anonymized data about the User if it is permitted in the User’s browser settings (enabled storage of cookies and use of JavaScript technology).

6. Procedure for Collecting, Storing, Transferring, and Other Types of Personal Data Processing

The security of personal data processed by the Operator is ensured by implementing legal, organizational, and technical measures necessary to fully comply with the current legislation in the field of personal data protection. The Operator ensures the confidentiality of personal data and takes all possible measures to exclude unauthorized access. Personal data of the User will never, under any circumstances, be transferred to third parties except in cases related to the enforcement of current legislation. If inaccuracies in personal data are identified, the User can update them independently by sending a notification to the Operator’s email info@cargosupport.com.ua with the note “Personal Data Update.” The period of personal data processing is unlimited. The User can withdraw consent to the processing of personal data at any time by sending a notification to the Operator’s email info@cargosupport.com.ua with the note “Withdrawal of consent to personal data processing.”

7. Cross-Border Transfer of Personal Data

Before starting the cross-border transfer of personal data, the Operator is obliged to ensure that the foreign state where personal data is to be transferred provides reliable protection of the rights of personal data subjects. The cross-border transfer of personal data to foreign states that do not meet the specified requirements may be carried out only if there is written consent from the personal data subject for the cross-border transfer of their personal data and/or in fulfillment of a contract to which the personal data subject is a party.

8. Final Provisions

The User can obtain any clarifications on questions of interest regarding the processing of their personal data by contacting the Operator via email at info@cargosupport.com.ua. This document will reflect any changes to the Operator’s personal data processing policy. The Policy is valid indefinitely until replaced by a new version. The current version of the Policy is freely available online at http://www.cargosupport.com.ua/policy.